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An Out-Of-Range symbol appears on the watch face.

The symbol warns that your watch is temporarily out-of-range and that you will not receive any notifications. Move to an area that is closer to your notification system.

A Do Not Disturb symbol symbol appears on the watch face.

This symbol means that your notifications are temporarily silenced. Tap the symbol to turn the notifications back on. Please note that critical notifications like e.g. smoke and CO cannot be turned off.

The watch does not turn on.

The battery on your watch is depleted. Attach your watch to the charging dock to charge the battery, see Charging your watch. It can take up to 2 hours to fully charge the watch.

The touchscreen responds slowly or improperly.

• Make sure you are not wearing gloves, and that your hands are clean.
• Make sure you are not using any sharp objects or only touching the screen with your fingernails.
• Please note that humid conditions or exposure to water may prevent the touchscreen from function properly. If you have very dry skin, try to use some skin lotion to improve the touch response.
• Ensure that your watch software is updated to the latest version.
• If the screen is scratched or damaged, contact an authorized service center for assistance.

The watch is frozen and unresponsive.

• Disconnect your watch from the charger and let the battery run out until it’s completely dead.
• Reconnect your watch to the charger and wait for at least 30 minutes.
• Press the Home key to start your watch.
• If the problem persists, contact an authorized service center for assistance.

I was not able to add a device.

• Bring your watch close to the bridge and make sure the watch is turned on.
• Press the top Test button on the bridge to make sure the connection is not lost. Bring the device you want to add nearby, make sure it’s turned on, and try to connect it again, see Adding a transmitter.

The watch is vibrating for no apparent reason.

There is probably another Bellman alerting system installed nearby that triggers your system. Change the radio key on all units, see Changing the radio key in the Bridge Transceiver user manual.

The watch does not vibrate or light up a symbol when a transmitter is activated.

• If an Out-Of-Range symbol blinks on the watch face, move to an area that is closer to your Bellman system. Obstacles, such as walls or electrical equipment close to the devices can reduce the Bluetooth coverage area significantly. Examples of electrical equipment includes, but is not limited to, microwave ovens, Wi-Fi routers and plasma TV screens.
  If the problem remains, make sure that the bridge is connected to power, and that the backup batteries are fresh. To test the connection, press the top Test button on the bridge. A message will appear on your watch to confirm that the connection is OK.

The watch is hot to the touch.

• This is normal and should not affect your watch’s lifespan or performance. If your watch overheats or feels hot for a prolonged period, do not use it for a while.
• If your watch continues to overheat, contact an authorized service center for assistance.

The watch battery doesn’t charge properly.

• Make sure that the charging dock is connected to power and that you have attached your watch to the charging dock correctly, see Charging your watch.
• A charging symbol appears, and short vibration occurs to confirm that charging has started. If the display is turned off, press any key to check the charging status.