Our mission

Driven to make a difference

We have made it our mission to improve the quality of life for seniors. We realize this through continuous development of Best-in-Class™ solutions. Our people and partners are devoted to this mission and we work closely with healthcare professionals and leading experts to enable seniors to stay safe, secure and connected in their home.

Our global headquarter is in Gothenburg, Sweden and we are represented by a qualified partner network in Europe, Asia Pacific and North America.

A woman in Tibet who hear for the first time in many years with the help of Maxi. A volunteer work in cooperation with the Tsum Hearing Program.

The 4 C:s

Our culture

Our company culture is based on four cornerstones – the 4 C’s – that guide us in our daily work:

Customer in focus

Creativity and innovation

Continuous improvement

Clarity and openness

Customer in focus

By understanding our customers’ needs, we develop solutions that add value. We work closely with the customer to find the optimal solution to fulfill his or her need – today and tomorrow. 

  • We listen to the customer's needs
  • We are easy to deal with
  • We are pro-active in our customer relations
  • We are competent and and handle communication reliably
Customer in focus
Creativity and innovation

Creativity and innovation

By constantly challenging ourselves, we make sure that we develop our position and performance. It is always better to try new ideas and run the risk of making a mistake than doing nothing at all.

  • We contribute with new ideas
  • We encourage each other to come up with creative ideas
  • We have an open attitude
  • We show respect to each other and listen to others opinions

Continuous improvements

There is always room for improvements - in all we do. We always look for solutions that are easy to implement and to live with. By thinking this way, we continously meet our customers’ expectations.

  • Every day, we ask ourselves: What can we do better?
  • We challenge each other to improve and are result oriented
  • We like and embrace change
  • We don’t waste time and we always keep good track of things
Continous improvements
Clarity and openness

Clarity and openness

In our culture, everyone is allowed to speak up and to ask if something is not understood. Discussions and decisions are based on facts. It is everybody’s responsibility to follow decisions taken.

  • We allow ourselves to be questioned
  • We behave in an ethical, responsible and sustainable way
  • We show respect to each other
  • We are committed to our tasks and have an open attitude

The Star Formula®

Bellman & Symfon has invented a method we call the The Star Formula® to ensure that we combine the best values in terms of technical qualities, emotional qualities and service qualities. Every time we consider a new feature, no matter which one, we ask ourselves if the value exceeds the added cost.

By working closely with our customers to learn their needs and, sometimes their unspoken, wants and by using this method, we continue to supply our customers with outstanding solutions!

Innovative qualities, IQ

We make sure that the solution is groundbreaking within its field.

+ Emotional qualities, EQ

We build a healthy and lasting relationship with our customers.

+ Service qualities, SQ

We are always fully dedicated to help partners and customers.

/ Price qualities, PQ

We always consider the IQ + EQ + SQ to ensure the best value for your money.

= The winning formula

This is why we are Best-in-Class™ within our focus areas and market niche.

We welcome your input

The Bellman & Symfon group is certified both according to the general quality system ISO 9001 and to the medical quality system ISO 13485. Bellman & Symfon holds a top (AAA) financial ranking.

With the importance of communication in mind, it is my responsibility, pleasure and honor to lead the Bellman & Symfon team in its effort to enhance the quality of life for seniors. Maybe you have ideas that can make us perform even better? Please share your ideas with us!

SHARE YOUR THOUGHTS

With best regards
Peter Jungvid
/Founder and CEO