Official supplier to UK Fire & Rescue Services
Bellman & Symfon are proud to have been chosen as a supplier of ‘hearing impaired (wireless) smoke alarms and associated products’on the new UK Fire & Rescue Services Framework Agreement.
Proven solutions for deaf and hard of hearing people
As the only supplier on the agreement to focus entirely on the design, development and manufacture of products to improve the lives of deaf and hard of hearing people, our offer is unique. Bellman Visit, our smart home alerting system, has evolved over the last 30 years, continually improving through accumulated experience and knowledge, working alongside deaf and hard of hearing users.
The result is a proven and tested system providing a high level of protection for people who are deaf or have hearing loss. Coupled with a Swedish designed look and feel that users love, what’s not to like?
Eligible products
Framework agreement listed products.
Works out of the box
Bellman Visit is easy to set up, saving valuable time for the installer and minimizing disruption to users. No pairing required, just pull the battery tabs, plug in the receiver and pad, and mount the smoke alarm transmitters using the sticky pads. It’s that simple!
Reliable and robust
Bellman Visit has a long-standing reputation in the market for reliable alerting. False alerts undermine user confidence and for Fire & Rescue Services there’s a cost to managing returns, organizing replacements and making return visits.
Make reliability issues a thing of the past - choose Bellman Visit.
Versatile
With a focus on customer needs, Fire & Rescue Services will be aware that flash receivers may not be appropriate for all users. Where an alternative is needed, Bellman Visit provides options to meet all requirements, including vibrating pagers and wrist receivers, alarm clock receivers and sounding receivers. These products are available outside of the framework agreement.
In your pocket
Pager receiver
On your wrist
Wrist receiver
By your bed
Alarm clock
On the coffee table
Portable
Not just a smoke alarm system
Our fire safety products are part of a fully integrated system for deaf and hard of hearing people. Users, or other social agencies, can add alerting to doorbell, intercom, telephone, mobile phone, alarm clock etc. simply by adding transmitters to the existing system.
Why provide several costly and conflicting systems when you can have everything covered in one?
Fire protection
Get emergency notifications from connected smoke and carbon monoxide detectors.
Doorbell detection
Use doorbell and open/closed sensors to alert you if someone rings your doorbell or enters your home.
Telephone detection
Get an alert on your Visit receiver when you have an incoming call or message.
Baby monitoring
Use a baby monitor and a contact mat to know when your baby stirs or is trying to leave the cot.
We're here to help
Bellman Visit has a reputation for reliability, and we don’t receive many returns but if you do have any issues, we want to make resolving them as easy as possible. So please let us know the nature of the fault and the product affected; the Fire and Rescue Team that provided your device; and your name, address and contact details.
If we cannot resolve the issue remotely, we will give you a returns number and our Freepost address. Please pack it up and take to your local Post Office, obtaining a proof of posting. We will arrange for a replacement unit to be sent to you by return and use your contact details for updates.
Contact us
Office hours 8.30 - 5.15
Freephone 0800 118 1696
E-mail support.bsu@bellman.com
Disposal of products
As a "small EEE producer", Bellman & Symfon has a legal responsibility to provide a return service from our customers for our obligated Waste Electrical & Electronic Equipment (WEEE). Bellman will accept the return of obligated WEEE at no charge but carriage to Bellman is the customer's responsibility. Obligated WEEE will be accepted at our Warmington office free of charge by prior arrangement. Alternatively, private customers may dispose of waste Bellman & Symfon branded equipment at their local Civic Amenity site and business customers may dispose of waste Bellman & Symfon branded equipment through their normal WEEE recycling scheme.
Bellman & Symfon UK Limited’s' Environment Agency Producer Registration Number is WEE/BU3746XA.
